Analytics and Call Tracking

Marketing Analytics​

From Measurement To Sentiment​

Your voice calls data is priceless. The insights hidden within these carries a key to your business success. Optimizing sales processes or improving customer care, voice calls provide actionable data to work with.

• Track the time of day and days of the week – to accurately predict a customers call answering rate.
• Record calls to enable sentiment analysis and analyse contact center agent performance.
• Easily add voice calling to any mobile or web app in 15 minutes.
• Elevate your digital assets with voice calling integration on Facebook®, WhatsApp®, and more.

Better Data At Lower Cost​

Streamline Your Marketing Budget​

Know where voice calls are coming from, a realtime media-to-prospect correlation. Track inbound sale prospects over multiple voice channels.

• Create different calling options for different media channels.
• Track prospects and customers beyond the landing page itself.
• Provide a rapid response to inbound sales leads – right when the customer is hot to buy.
• Integrate with your favorite LowCode/NoCode services (zapier, make.com, pipedream, etc) to create your ultimate tracking solution.

More options, More Sales

Be Local, Go Global

Call analytics provides a “birds’ eye view” of your global marketing spend – enabling you to optimize spend as you progress.

• Save costs by triggering calls from remote countries, without the need for a phone number.
• Connect local services providers in multiple countries to a single unified platform.
• Get full control over your telecom spend, with no hidden costs or small print.
• Integrate with your existing contact center platform – no need to change existing workflows or platforms.

Would you like to learn more about Call Analytics? How about Generative AI and sales automation? Use the form below and one of our solution engineers will contact you for a hands-on training and consulting session.