Pricing and Packages

Simple pricing with no surprises, the way you like it.

Cloudonix pricing is based on simplicity and transparency. As we don’t provide phone numbers and call minutes, our pricing is based on simple-to-understand packages, designed for each stage of your business. As your business grows, you can upgrade your package or purchase a specific package upgrade.

Simple Packages

Each package includes a pre-defined number of monthly sessions and concurrent calls allocation.

Package Upgrades

You may upgrade your package to support more monthly sessions, more concurrent calls, or both.

All Features Included

All paid packages include all features. We don't limit your account based on features - and your calls will never be blocked.

Pricing Plans

Forever Free

$0/mo

500 Sessions
2 Active Calls

Starter

$69/mo

10,000 Sessions
5 Active Calls

Professional

$119/mo

25,000 Sessions
10 Active Calls

Growth

$189/mo

50,000 Sessions
10 Active Calls

Agency

$299/mo

150,000 Sessions
10 Active Calls

All paid subscription packages include

AI Services

180 minutes of AI services, including TTS, STT and LLM services.

Unlimited Domains

Create multiple Cloudonix domains under your account for easy customer management.

200 Connected Subscribers

Connect up to 200 subscribers (SIP devices) directly to the platform.

Developer Tools and SDKs

Get access to all Cloudonix developer tools, APIs and SDKs (mobile and web).

NoCode Tools

Get access to Cloudonix's Make™ application, for easy voice application development.

Community Discord

Access the Cloudonix developer community through our community Discord.

Custom Packages

We understand that our packages may not fit all customers – no worries, custom packages are available. If you require more sessions per month, more concurrent calls or additional AI minutes – simply contact our sales staff for more options.

AI Services - $18 USD

180 additional minutes of AI services, including TTS, STT and LLM services. If you exceed your monthly package allowance, you will be charged according to this upgrade option.

Sessions - $79 USD

25,000 additional sessions per month. If you exceed your monthly package allowance, you will be charged according to this upgrade option.

Concurrent Calls - $120 USD

10 additional concurrent calls per month. If you exceed your monthly package allowance, you will be charged $0.5 USD per channel per day.

FAQ

Q&A

Frequently asked question about Cloudonix pricing and upgrade options.

Why don't you charge by the minute? isn't it simpler?
In some cases, per-minute charges are simpler – that is true. However, as Cloudonix is an infrastructure service, we don’t believe in per-minute charges. Using discrete units for billing simplifies billing, and reduces the friction associated with per-minute billing.

Your Free account, is it limited in some manner?
Our Free account isn’t any different from normal accounts; it has access to all features and platform resources. However, as a Free account, it is limited based on the following:

You may use only 2 concurrent calls. The third call gets disconnected – no overage is allowed.
You are limited to 1,000 sessions per month, after that, your account becomes disabled till the next month.
Use of TTS and STT is limited to standard models.
LLM usage is not available.

How do you calculate overage fees?
Let’s assume that you are using the professional package – which is priced at $89 USD.
At the end of the billing cycle, we will examine your usage:

Number of sessions consumed
Number of maximum concurrent calls per day
Number of AI minutes consumed

Do you provide volume discounts?
ABSOLUTELY YES!
Volume discounts are available in two cases:

You pay annually – automatically will be subject to a 12% discount
You ask for a package that is higher than the normal allotted package.